COVID-19 Policy

Our Promise

Timber Ridge holds guests’ and employees’ safety and well-being at the highest level – We ask that all employees and guests bear with us as we work through this unusual winter season.
 
We will do our best to keep all our lifts open daily to allow for the most socially-distanced skiing/riding experience.
 
We will adhere to all local & regional COVID-19 orders & regulations.
 
As a private business that serves the public, Timber Ridge has a great regard for the health and safety of our region and will be enforcing our COVID-19 Policy.
 
Lastly, our COVID-19 policy is likely to change throughout the skiing/riding season as the global pandemic level of response changes.

Outdoors

Face Coverings will be required
  • In the ticketing area (outdoor ticketing will be available)
  • While taking lessons
  • While snow tubing
  • In lift lines
  • On the lift
  • In designated outdoor seating and eating areas
  • When visiting our Slopeside Snack Shack
  • When visiting our Snowshoe Deck Bar & Grill
  • When social distances greater than 6 feet aren’t possible
Any covering that blocks the nose and mouth is an acceptable covering.
Disposable face coverings will be available for purchase.
We ask that you ride the chairlifts only with the group you arrived with.

Indoors

At this time, no indoor eating or drinking will be allowed – Although, Timber Ridge has already revamped all indoor seating to allow for social distancing.
 
If the government restrictions lessen, the cafeteria will likely be available for grab and go food.
 
If we are allowed to open indoor food service, the legendary Snowshoe Restaurant will be open with an expanded area and distanced seating.  Seating in this area will be through our hostess and food and beverage will be available through table service only.
 
Our current plan is to have the following inside departments open with capacity limitations
 
  • Rentals – more info TBD
  • Ski Shop
  • Snow Sports & Lessons – At this time, there will be no Timber Wolves Program, Private lessons will be available – call ahead to schedule
  • Restrooms
  • Seasonal Lockers
Hand sanitizing stations will be located throughout all indoor spaces
 
Timber Ridge has hired extra staff to sanitize high touch areas
 
Unfortunately, food or belongings of any kind may not be left on tables or in any inside space other than designated cubbies or day lockers
  • A very limited amount of day lockers & cubbies are available in the Rental Room, so we ask that you consider “gearing up” at your vehicle.
  • We still have a few seasonal lockers available!
  • Those with seasonal lockers can use the locker for gearing up and storing equipment, as usual
  • To keep our seasonal locker spaces below required capacity, no eating or drinking will be allowed in these spaces (at this time, due to government regulations, we cannot allow ANY eating or drinking in any indoor space).
  • Although Seasonal Lockers will provide a unique advantage to accessing the lodge, we ask that patrons minimize the amount of time spent in this space for capacity reasons.
 

Outdoor Foodservice

Our Snowshoe Deck Bar&Grill will be open whenever possible to allow for outdoor food and beverage service
 
We have constructed a brand new outdoor food service option – The NEW Slopeside Snack Shack
 
In the previous location of our ski corral, we have built a food and beverage center with 2 outside walk-up windows, conveniently located slopeside between the Snowshoe and the Double Chairlifts
 
We have remodeled our Ski Patrol BBQ Deck Area into Patio 260 – a brand new outdoor seating area with 2 gas fire pits, an overhead roof, and numerous seating locations with great views of our ski slopes
 
Timber Ridge will be installing numerous outdoor picnic table areas
 
As outdoor space allows, we will also be installing one or more outdoor wood fire pits with socially-distanced seating available
 
Timber Ridge welcomes picnic lunches, which may be enjoyed in outdoor spaces or in your vehicle.
 

Snow Tubing

As a fun, outdoor recreational activity, Timber Ridge plans on operating our exciting outdoor snow tubing hill with some minor modifications

We ask that tubers space out by 6 feet in the waiting line

The tubing lift naturally spaces tubers out more than 6 feet.

Face coverings will be required during your tubing adventure for the safety of guests and our tube hill staff.

Snow tubers will be assigned a sanitized tube and must use this tube for their tubing session.

Timber Ridge will be sanitizing all tubes between different users.

 

Employees & Guest Wellness

We ask that if you feel not well or exhibit any symptoms of being sick that you do not come to Timber Ridge.

All employees will be required to complete a self-wellness check before reporting to work.

 

Parking Lot

We realize that with limited indoor space, many will be visiting or hanging out around their vehicles.

Tailgating will be permitted, so long as you stay with your own group.

Large social gatherings or partying will not be permitted in the Parking Lot.

Timber Ridge’s liquor license only allows for consumption of alcoholic beverages if purchased at Timber Ridge and in designated areas only.

 

Season Passes & Tickets

Timber Ridge will not restrict the number of tickets or passes available.

We have enough outdoor space, both around the lodge and on-slope available to allow for an exciting winter skiing/riding/tubing experience with no capacity concerns.

Online ticket and gift card sales will be available to minimize contact during your arrival.

Season Pass Assurance Policy – Learn More